How can we help?
What is the best cleaning product for my benchtop?
For daily cleaning of your benchtop whether it be Engineered stone, Marble or Granite - CB90 Delicate Cleaner is suited for all cleanable surfaces. Its streak-less cleaner action is quick and easy.
CB90 1 litre is in concentrated form and can make up to 50 x 1 litre bottles!
Purchase a good quality reusable industrial spray applicator bottle to use in your daily cleaning, and this will reduce single use empty plastic bottles going to land fill!
How do I clean my natural stone floor?
Cooking grime such as gease and oil is a slipping hazard and if left for an extended time, can migrate deep into your natural stone floor. For complete removal we recommend DETERJET Degreaser.
When applying DETEJET Degreaser with a mop, allow it to dwell for a few minutes - this will allow DETERJET to
breakdown stubborn grease and oil residue, then simply remove excess solution using a wet vacuum.
WHAT IS YOUR RETURN POLICY?
We want you to be happy with your selection. If for some reason you are not happy with your selection you have the right to cancel and return your order within 7 days from the date of the delivery. The bottle must be unopened to be eligible for return. Should you wish to cancel and return the goods as ordered, please contact us on the "Contact Us" page with the full details including name and invoice number and we will advise you the course of action.
Note – Special ordered items or any sale offers, clearance line and promotional items are not available for return unless goods are faulty or incorrectly supplied. This does not affect or limit your rights under "New Zealand Consumer Guarantee Act 1993" or "New Zealand Fair Trading Act 1986"
New Zealand Consumer Guarantees Act 1993
The Consumer Guarantee Act sets out minimum standards for goods sold in New Zealand. In the event that goods sold are not of good quality or are faulty, the customer has the right to a repair, replacement or a refund.
New Zealand Fair Trading Act 1986
The Fair Trading Act is designed to protect the customer being misled, either intentionally or unintentionally. This applies to all aspects of the promotion and sale of goods and services including: pricing; where the product was made; where the product is from; the meeting of New Zealand safety standards; availability of products in-store and the sales techniques used. The Commerce Commission enforces the Fair Trading Act 1986.
ARE GEAL PRODUCTS HARD TO USE?
No! That is the beauty of Geal products. They are manufactured to be easy to use for the DIYer, professional and home cleaner alike. We will send you full specifications with your order - but each item in the shop has a full description of how to use them as well as how the active ingredients work. Some require ventilation when applying and we always recommend using gloves, but overall they are not dangerous chemicals.
WHERE DO YOU SHIP TO?
We ship throughout New Zealand. We also have resellers that you can pop in and pick up your items from as well.
WHAT ARE THE PAYMENT OPTIONS?
We accept all major NZ credit cards.
If you want to pay via online bank transfer, then please pop us an email and we'll let you know the account details.
What is the best sealer for my natural stone?
For the best protection against staining and moisture problems we reccomend a anti-stain and a hydro-repellent system. TIO (solvent based) and PREVENT2 (waterbased) are both a hydro-repellent and anti-stain blend
As TIO is solvent based, its treatment penetrates deep into hard stone like Granite, Quartzite and dense Limestone
As PREVENT2 is waterbased it is suited for winter applications where natural stone is not bone dry
How do i remove grout haze from my tiles?
Most standard grouts on the market are 'moderfied grouts' with a dual combination of cement and copolymer bindings. The normal use of hydrochloric & phosphoric acid to remove grout haze can result in serious damage to the tile and is extremly dangerous if it is inhaled or comes into contact with skin.
SOLVACID safely targets the cement and copolymer bindings of moderfied grouts without causing harm to your tile
SOLVACID can be diluted to clean large areas
For extra ordinary grout haze removal SOLVACID can be applied neat, allow to dwell to give the SOLVACID action time to break down the cement and copolymer bindings